Terms & Conditions

1. General Use

• Romeo’s Pizza provides this website for ordering food, learning about our products, and engaging with our brand.
• You must be at least 18 years old or have parental/guardian permission to use our services.
• We reserve the right to modify these terms at any time. Continued use of the site means acceptance of any changes.

2. Ordering & Payment

• Orders can be placed online or through our mobile app, where available.
• Prices and availability of menu items may vary by location and are subject to change without notice.
• We accept major credit/debit cards and digital payment methods. Transactions are processed securely.

3. Cancellations & Refunds

• Once an order is placed, it cannot be modified or canceled.
• Refunds are granted at the discretion of the store management for issues such as incorrect orders, missing items, or quality concerns.
• If you experience a problem with your order, please contact the store directly within 24 hours.

4. Promotions & Discounts

• Promotional offers, coupons, and discounts cannot be combined unless explicitly stated.
• Romeo’s Pizza reserves the right to modify or cancel promotions at any time.

5. User Accounts & Rewards

• If you create an account for loyalty rewards, you are responsible for maintaining its security.
• Any fraudulent activity may result in account suspension or termination.

6. Intellectual Property

• All content on this site, including logos, images, and text, is the property of Romeo’s Pizza and cannot be used without permission.

7. Limitation of Liability

• Romeo’s Pizza is not responsible for any damages resulting from website use, including service interruptions, technical issues, or order errors beyond our control.

8. Privacy Policy

• We collect and use customer data in accordance with our Privacy Policy.
• By using our website, you consent to our data practices.

9. Governing Law

• These Terms and Conditions are governed by the laws of Ohio, without regard to conflict of law principles.